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Choosing the right event rental company for your party

Choosing the Right Event Rental Company

It’s not hard to find a rental company around Springfield. If you look hard enough you’ll find all sorts of companies from those on Facebook marketplace to those like Jumping Jacks with a full site and online booking system. Each kind has their place in the market. We want encourage you to choose wisely. In this article, we’d like to outline some key differences in some of these companies.

1. Are they licensed and insured?

Not all events require require a company to be licensed and insured. If nothing goes wrong, you’ll be in the clear and never know the difference. However, if a company is licensed and insured, they do everything they can to comply with state and local regulations to ensure you have the safest event possible. If you choose to rent from someone without insurance, you may check with your homeowners insurance to see if they’ll cover.

2. What quality of attractions do they have?

Missouri doesn’t have very many regulations on what is ok to rent. So many companies will buy the residential nylon inflatables and rent those out at a fraction of the price. Generally, if a bounce house is less than $100 you may be getting a residential use inflatable. These aren’t necessarily bad, however, they are not as large as the commercial inflatables you see at church and school events, which may loose some of the wow factor you may be going for.

3. Who is installing the attraction?

Some of the lower cost rentals require you to pick up and return. As their customer, you will be responsible for the safe installation of the inflatable. Installing an inflatable is not hard, but if done incorrectly could lead to improper inflation and possibly injury.

Other companies like Jumping Jacks provide trained employees to professionally install inflatables so you don’t have to worry about risks of injury during your party. What’s better, is you don’t have to have a truck or a second (or in some cases third) person to help load and unload a heavy and back breaking inflatable.

4. How long can you keep the rental?

This can vary from company to company. Some allow for 24 hour rentals, while others offer 3 and 8 hour rentals. Jumping Jacks is happy to be the only provider that allows you to keep your rentals all weekend long. When you have it that long, the price doesn’t seem so bad and your kids will have an opportunity to play every day of the weekend.

5. Is A deposit required?

Love them or hate them deposits are a popular tool in the rental industry. Most companies charge various deposits from $25 to 50% and most don’t refund that deposit. It’s a way of securing your rental due to opportunity loss if you choose to cancel and they don’t have time to rent that unit to another family or event. It’s very common and very understandable from a business side of things.
 
Jumping Jacks is the only company in the area that offers No-Deposit rentals. This means 2 things:
  • First, we ONLY need a signed contract to confirm your rental. This signature ensures that we’ll show up and that you’ll let us know before the morning of delivery if you need to cancel.
  • Second, if you need to cancel and you paid any amount for your reservation, let us know before the morning of your rental and we’ll refund any amount you’ve paid. 

This allows you to plan your event without fear of loosing money if weather is bad or you have a situation come up out of your control. It allows us to stay in communication about your event and spend as little on man hours as possible so we can continue offering this service.

6. Are the inflatables clean and well maintained?

Most companies in our area take good care of their equipment and clean them on a regular bases. Most of the time, you won’t know how good the equipment is till it is set up in your yard. One way you may be able to tell a quality company is checking their google reviews. People will be honest, especially when they get a bad review.  

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Common Questions

Yes. Once we have set up your rental and inspected it, we leave it in your care to make sure it stays in good rentable condition. The only exception is normal wear and tear. You may purchase an additional damage waiver that will cover any unintended damage caused to our unit. See next question to learn more about the damage waiver.  Please read all of our contracts and literature to understand the importance of using our equipment with suggested rules and guidelines.

The damage waiver covers up to $2000 per contract in accidental damage of rental equipment. The damage waiver does NOT cover theft, vandalism, silly string, misuse and/or abuse. The damage waiver does NOT cover missing equipment. Jumping Jacks will bill for any and all missing equipment at new replacement cost.

It’s Simple! Pick out the inflatables that work best for your event & add it (them) to your cart. When you’ve made your selection begin the checkout process.  We take care of the rest from reservation and delivery to pick-up. 

No deposit is required to reserve however we do require a signature on your agreement before we schedule delivery. The balance is due before we set up for your event.

Our pricing is simple. Most items are priced for up to 3 days of rental time. 

Yes, please give us a call or email us to set up a time to meet.

Yes, we carry liability insurance above state requirements. We provide a copy for every event if requested.

Yes. To maintain high quality inflatables, please remove shoes before entering the jump space. This helps keep our inflatables clean and reduces wear.

Unfortunately, weather can be a challenge. Your safety is our primary concern. If unfavorable weather conditions, including rain, snow, and/or high winds, are in the immediate forecast our staff will contact you no later than 2 hours before your event. If an event cannot be moved inside, an alternative rental date can be discussed or a full refund can be given. All changes in rental times/dates must be made before the inflatables are delivered.

Staffing is available upon request & at an additional cost. Call us to find out more information. (Our rental prices do not include staffing.)

We typically connect one blower to a 15 amp circuit and two blowers to a 20 amp circuit. If the inflatables are farther than 100 feet from a power source, then we can provide a generator at an additional charge.

It takes about 30 to 45 minutes to set up a single inflatable and about 30 minutes to deflate and load in the trailer. This time frame varies on the quantity of inflatables.

All of our units are available on a first come, first serve basis. You may make reservations as late as the day before your rental. However, keep in mind that inflatable units are in high demand, especially during the warmer months of the year. Therefore, it would be best to make your reservation as soon as possible.

We clean and sanitize our inflatables regularly to ensure customer satisfaction. We thoroughly clean every rental every week and between every rental. If your child has a need for it to be extra clean, please let us know when you rent, and we’ll touch up on site.

In order for us to maintain the cleanliness of our units and to provide our customers with the best possible inflatable rentals, we deliver and set up the inflatables. This personalized customer service allows you to finish any last-minute party planning. We do have some items that are available for pick up. You can view them here.

All water sprinklers should be turned off in the area where the inflatables will be set up. Also, please clear the area of all rocks, sticks or any other sharp objects. A 15 amp electrical outlet within 100 feet of each inflatable is required. We will be driving stakes in the ground so the possibility of hitting a shallow phone line or irrigation line is rare, but possible.  This will be the renters responsibility to repair. Please make us aware of any underground utilities that you think could be a concern and we will do our best to avoid these areas.

The space required to set up varies by unit. The sizes of the units are listed in the descriptions and please allow 2′ additional space on all sides of the unit.

Our inflatable units can be set up on just about any flat surface. We would prefer to set up in a grassy area.  The surface needs to be clear of any rocks, sticks or other sharp objects. If you’re not sure where to set it up, we can help you decide when we deliver your rental.

Local deliveries are $60 (within 20 miles of our warehouse).  Outside of that will start a mileage charge of $8.50 per mile one way. In most cases, we have to go out and come back twice, once for delivery and once for pick-up, making the cost $2.12/mile.  Please call with any special requests and we will be glad to assist! 

*With the ever-changing fuel prices, this rate may change before it is shown on this page.

We will arrive at your location at least 30 minutes before your stated event start time for weekday and special events and promptly set up your rentals. Some days this might need to be significantly earlier due to volume of rentals for the day. There will be no extra charge and you will still have the inflatable for the duration you paid for. We will give you a brief overview of rental operations to make sure you feel comfortable.

Depending on our pick up schedule for that day we will be there to load up at the end time of your event, or even a couple hours later than your event ends.  If your event space is rented, or for any other reason you need it removed by a certain time please make us aware if this time and we will do our best to make it happen.

If you have a weekend rental, we will contact you on the Thursday the week of to notify you of our delivery time on Friday. All weekend rentals will be picked up on Monday unless otherwise discussed. We begin pick up as early as 7am. Please try and have the unit inflated on Monday so we can inspect it and tear it down properly.

Due to our amazing customers, we are able to offer an amazing cancellation policy. If you need to cancel, we ask that you let us know before the morning of your delivery. If you’ve paid in advance, we’ll refund whatever has been paid. All we ask is communication. Please don’t wait till we are at your door step to let us know about your cancellation. We are able to offer this policy because our customers have communicated well with us the over the years and we want to provide the best service possible.

If on the day of the event you decide you would like to extend your event longer than what you have scheduled for, we are happy to try and make this work. Contact us as soon as possible. An additional fee may apply221

Delivery Policy

Our standard delivery fee is $60 for the first 20 miles from our warehouse in Springfield, MO. Any area over 20 miles may incur an additional delivery fee of $8.50/mile one way. This breaks down to $425/mile for delivery (there and back; $2.13/mile round trip ) and $4.25/mile for pick up (there and back; $2.13/mile round trip).
Unfortunately, due to insurance restrictions, customer pick-up is not available on most products. Customers CAN pick up these items.

Customer Pick-up Items

Items available for customer pick-up, or under $250 rental price, may be subject to a $75 delivery fee for the first 20 miles and then mileage as stated above.

Delivery Locations

SpringfieldNixaRogersville – Willard – RepublicOzark – Bolivar* – Fair Grove – Marshfield* – Strafford – Mansfield* – Battlefield – Lebanon* – Branson* 
And Beyond

Weather Policy

Weather can be crazy around here, which can make it hard to plan your event. We like to think we have one of the most flexible refund policies around. If your event has to be cancelled due to weather, we’ll give you a full refund. The refund will post within 3 business days after cancellation. Here are some key things to keep in mind.
  1. We won’t cancel on you till no later than 2 hours before the event. Believe me we want it to work as much as you do.
  2. If you need to cancel, please give us plenty of notice so that we aren’t loading up or on our way first.
  3. If you have a weekend long rental, the cancellation will be at your discretion. Weather will not prevent us from setting up. except in Fall months, weather may require we only set up for your event only.
We are also more than happy to try and reschedule. Just remember we may already have your items booked and may not be able to accommodate it.

Whatever the circumstance, we will work with you.

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